Virus Tested. Download safely.
GPL License
Version: 2.0.7
Support Ticket System for WooCommerce
$4.59
Support Ticket System for WooCommerce
Support Ticket System for WooCommerce integrated helpdesk plugin that lets customers submit, track, and manage support requests directly from your store, streamlining customer service for eCommerce businesses.
Key Features & Benefits 1. Ticket Management
 Order-linked tickets (Auto-pull purchase details)  Status tracking (Open/Pending/Resolved)  Department categorization (Billing, Shipping, etc.)
2. Customer-Facing Tools️ Frontend submission form (No admin access needed)  Mobile-responsive interface  Email notifications (Updates, resolutions)
3. Agent & Admin Features‍  Role-based access (Agents, admins, vendors)  Private notes (Internal team comments)  File attachments (Screenshots, invoices)
4. Automation & Efficiency Auto-assign tickets (Round-robin or by department) ⏱️ SLA rules (Urgency-based response times)  Performance analytics (Agent response rates)
5. WooCommerce-Specific Integration Auto-inject order details (Products, totals, dates)  Refund/return request handling  Product review prompts (After ticket closure)
Who Should Use It?
️ High-volume eCommerce stores  Dropshipping businesses ️ Digital product sellers  Multi-vendor marketplaces
Why Choose Over Standalone Helpdesks?
✅ Tighter WooCommerce integration than Zendesk ✅ More affordable than Freshdesk ✅ Built for eCommerce workflows (No unnecessary features)
- To download the product you purchased from WPVATO to your computer: Visit the Account > "Downloads" section.
Visit the Downloads page - Before making a purchase from WPVATO, please carefully read the terms of use on the following page:
Visit the Privacy Policy page - For any questions you may have, please click on the FAQs page at the link below:
Visit the FAQs page - For support or requests, you can share your feedback and questions with us by visiting the contact page. Our live support team will be available to assist you on weekdays from 10:00 AM to 5:00 PM.
Visit the Contact page - All products are GPL licensed. You can use them on unlimited websites.
- When downloading WPVATO products, absolutely avoid using IDM or similar download tools, as this may cause your download limit to decrease excessively. We recommend downloading by clicking directly.
